Brendan Tompkins [MVP]

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XP Remote Desktop Bug - Fix

Microsoft's Remote Desktop technology is Rocket Science.  I have no idea how it works, but I've come to depend on it.  Gone are those trips down to the server room to stand in the cold while installing an application.  Gone are the days of bringing home the project on CD and having everything installed at home.  I just VPN and connect to my machine at work.  Over my Cox connection, it's like I'm sitting at my desk.

So when it doesn't work, it sucks.  There's a bug in the client that causes everything to be REALLY SLOW on a second connection.  Well, MS has a fix for this that will be released with XP SP2.  But for now, a simple restart of your remote computer will do it. Problem is, it's not obvious how to restart your computer when connected remotely.  You don't get the shutdown options.  So, if this happens to you, open a command promt, and type the following:

tsshutdn /reboot

-Brendan

 


Posted 01-17-2004 6:58 AM by Brendan Tompkins

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Comments

Chris Slatt wrote re: XP Remote Desktop Bug - Fix
on 01-17-2004 7:10 AM
Another option is to open up Task Manager, it has a shutdown menu.

I've used it to logoff when I'm Remote Desktopping through one computer to get to another (to get to one behind our firewall) and only want to logoff of the 2nd one.
Brendan Tompkins wrote re: XP Remote Desktop Bug - Fix
on 01-17-2004 8:41 AM
Chris.. When do you get this menu? Do you have to explicitly enable it? When I'm remoting to an XP machine, I don't see it.

Brendan
Shannon J Hager wrote re: XP Remote Desktop Bug - Fix
on 01-17-2004 8:54 AM
when using Remote Desktop, click the Start Button (on the remote computer). There will probably be a "Windows Security" link under the "run" link. This will give you the equivalent of ctrl+alt+delete on the remote PC.
Adam Hill wrote re: XP Remote Desktop Bug - Fix
on 01-17-2004 8:56 AM
2K3 also has "Shutdown" on the Start Menu now.
Jim wrote re: XP Remote Desktop Bug - Fix
on 01-17-2004 9:08 AM
ctrl+alt+end will send a ctrl+alt+del to the remote computer you are connected to.
Chris wrote re: XP Remote Desktop Bug - Fix
on 01-18-2004 5:59 AM
That's odd, they've just always been there for me. File, View, Shutdown, Help. Right across the top of Task Manager.
Dylan Greene wrote re: XP Remote Desktop Bug - Fix
on 01-20-2004 12:38 PM
Ironicly, I'm beta testing XPSP2 and remote desktop hasn't worked since I installed it.
Dylan Greene wrote re: XP Remote Desktop Bug - Fix
on 01-20-2004 12:45 PM
Silly me. After having no remote desktop for two weeks I just fixed the problem: The new included firewall was blocking the port.

Conclusion: Firewall good. Bad UI bad.
Smele wrote re: XP Remote Desktop Bug - Fix
on 04-20-2004 12:41 PM
ctrl+alt+end

That's fantastic, I have been trying to work out how to do a CTRL+ALT+DELETE for ages.
Peng wrote re: XP Remote Desktop Bug - Fix
on 05-03-2004 4:59 AM
If you're using classic start menue, "Windows Security" option is under Start->Settings.
KC wrote re: XP Remote Desktop Bug - Fix
on 05-14-2004 3:29 AM
you can just right click on the task bar and choose the task manager
Roger Mialkowski wrote re: XP Remote Desktop Bug - Fix
on 07-23-2004 9:18 AM
Yeah, but that won't give you the options to log off or shutdown.
Jason wrote re: XP Remote Desktop Bug - Fix
on 07-28-2004 1:34 AM
This has nothing to do with that bug but any user can disable or enable remote desktop connections to a system in the (My Computer)-Properties- Remote (tab)... I just noticed it today while messing with it and I dont have admin priveledges. Is there a fix for this?
joshuahhhhhhh wrote re: XP Remote Desktop Bug - Fix
on 08-09-2004 11:00 PM
i know wat yer talkin about in the taskmanager it givs u the option to reboot the remote computer u haft to have fast user switching on and the welcome screen on i dont know about the welcome screen having to be on for it to work but i remote 6 machines here at home and i had this prob when i shut off fast user switching. hope this helps
James wrote re: XP Remote Desktop Bug - Fix
on 10-08-2004 5:39 AM
WONDERFUL!!! My Thanks To ALL
protofj wrote re: XP Remote Desktop Bug - Fix
on 12-09-2004 3:07 AM
simple - alt+ f4 !!!!
Tom V wrote re: XP Remote Desktop Bug - Fix
on 12-29-2004 1:28 AM
Thanks alot!!!
Workig remote from home during the holidays. The only thing that worked was the first suggestion to do reboot from the command line. The connection was to slow to do anything else! Now i have rebooted and my connection is fast again! Thanks again!
Blade wrote re: XP Remote Desktop Bug - Fix
on 01-13-2005 3:00 AM
Hi,

The PC i was trying to connect to was hung, so I could not use the start button, but tried the alternative key combination ctrl+alt+end, and it worked!
champyonfiyak wrote re: XP Remote Desktop Bug - Fix
on 01-21-2005 3:53 PM
for yall w/ task manager problems, also try ctrl-shift-esc. works the same.
fixy wrote re: XP Remote Desktop Bug - Fix
on 10-19-2005 8:48 AM
in you command line type:

shutdown with following switches:

-r for reboot
-s for shutdown
-l for logoff
-t for delayed shutdown in seconds
-m for remote machine
-f to force running applications to close

so command to reboot a local machine would be:

shutdown -r -t 5 -f

or remote machine

shutdown -m \\machine name -r -t 5 -f
Dave wrote re: XP Remote Desktop Bug - Fix
on 04-02-2006 8:37 PM
Fixy & Jim - that's superb!  Thanks a million
Roman wrote re: XP Remote Desktop Bug - Fix
on 04-06-2006 12:52 PM
After Rebooting Remote Desktop... Can I able to reconnect?? or I have to do some settings for that? On my desktop ... there are 4 users and only one (I) have right to connect remotly. ~XP PRO
Suolunce wrote re: XP Remote Desktop Bug - Fix
on 08-01-2007 11:42 PM

When I log off the remote computer, the option ' Allo users to connect remotely to this computer' is disabble automaticly. Why?

Brian wrote re: XP Remote Desktop Bug - Fix
on 11-29-2007 12:18 PM

I know this is an old topic, but this is for those hitting it from a Search Engine.

The reason it disables it when you log off is that in XP, the current user always has the right to remote desktop the machine.  When you log off, there is no remote user and therefore no one has that right.

You have to right click My Computer and go to the Remote tab, then enable remote desktop and select the users in order to remote into an XP machine that isn't currently logged in.

*Zhong* Qiyao wrote re: XP Remote Desktop Bug - Fix
on 03-26-2009 5:20 AM

Can someone report the following Remote Desktop (RTC) Bug to Microsoft?  It happens only on Windows XP SP3, which has a new client.

1. Use RTC to connect to a host.

2. Unplug your network cable.  Now RTC reports being

disconnected.

3. Go to another meeting room and plug it back.  Now RTC asks you for log in.  But you cannot type into the password field.  It does not accept keypresses.

4. Workaround: Minimise the RTC client screen and maximise it again.  Now you can type.

    Thanks.

                                       Qiyao

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