Eric Wise

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Broadband issues part 3

I got a tech from my provider to come out to the apartment and check it out. He reported that many people in my complex have been reporting problems, but they can't seem to figure out why the speed is an issue. He had all these bandwidth charts and stuff showing that they're not anywhere near the cap. On the bright side after he left it started speeding up to normal cable modem speeds and behaved well throughout the night.

I'm supposed to run some speed tests and a tracert to send to them if the speed problem keeps happening to help them figure out where and why the problem is occuring. Technology just hasn't been kind to me this week.


Posted 09-10-2004 5:47 AM by Eric Wise

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Comments

Mark wrote re: Broadband issues part 3
on 09-10-2004 2:37 AM
That is the plus side of dial-up... at least you know why your bandwidth stinks. :)

--Mark
Dan wrote re: Broadband issues part 3
on 10-26-2005 9:57 AM
Has your internet gotten any better....have they responded to the issue and resolved it
Eric Wise wrote re: Broadband issues part 3
on 10-28-2005 7:42 PM
I've noticed a very slight speed inprovement... 10-20kbs in recent months. I'm still generally under 60kbs though. Far cry from that magical feeling of time warner's 150-300kbs.