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John Papa [MVP C#]

.NET Code Samples, Data Access, and Other Musings

Problems Sending Mail on Dedicated Server with GoDaddy

I set up a new dedicated server at GoDaddy.com this weekend. One of the issues I struggled with was when I set up MailEnable to run on the server I could not send mail. I could receive it just fine, but it would not go out anywhere. A friend of mine helped me track down what the issue was and it turns out that I could not connect to other sites through port 25. After digging through GoDaddy’s support pages we found a note about how GoDaddy blocks port 25 and that you have to use a Smart Host to send email through a relay server they set up. Of course this works, but it’s a bit annoying that I bought a dedicated server and they are blocking me from sending out on port 25.

 

So if you go buy a dedicated server from GoDaddy and you intend to set up you won mail server on it, be aware that you must use the smart host to send mail. So far everything else has been fine. The server looks good, its fast as I need it, and the price was great when compared to other hosting providers.


Published Apr 02 2007, 02:36 PM by John Papa
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Comments

BigJimInDC said:

I've been using a local SMTP service that forwards via a smart host for years.  The primary reason is to avoid having to code around any extra unnecessary external dependencies outside of the local server environment.  The local SMTP service knows how to deal with all of that stuff (network hickups, server congestion, etc), and unless your whole server is down, the local SMTP service should always be there, so your app doesn't have to write a single line of code to deal with those types of things.  Configuring the local guy to forward through a smart host is then a brainless configuration setting, externalized outside of your application code.

# April 2, 2007 4:13 PM

John Papa said:

Using a Smart Host is fine. But it should be an option, not mandatory, IMO.

# April 2, 2007 4:23 PM

Dan said:

Godaddy is the worst hosting platform period. The saying “you get what you pay for never” rang more true. One of my clients has 2 dedicated servers with Godaddy.com Last week, one of the servers went down and never came back. So what does godaddy do? trash the server, delete everything and say, here you go client, here is your brand spanking new server. Happy? OHHH NO!!! You just deleted my entire database with my website. Where did go? Godaddy: uhhhhh, I don’t know, but you have a new server now.

Fast forward 2 weeks, server #2 goes down. SAME EXACT THING. Are you kidding me Godaddy? Unreal. I will never send another penny to this company even if they were the last hosting company on earth. Good Bye Godday, your hosting sucks, you suck, your snail speed customer service sucks. I am better off hosting my servers out of my garage. Godaddy is the worst, most unreliable shared hosting, dedicated hosting, VPS hosting, anything hosting in the world. Congratulations!

# November 2, 2007 3:47 PM

Peris M. said:

Wish I had been privy to this information before I had my client purchase the dedicated server service from these guys 2 months ago.   Exact same email problem above - and EXTREMELY SLOW NETWORK CONNECTION.  Going on 36 hours trying to investigate this latency problem - still unresolved.    Data transfer speeds away from the server in some cases 1/10th the transfer speeds to the server.   Asynchronous connections?  Are they hosting their servers on the ends of DSL circuits?    The client had better throughput using the shared server service with Cedant - another joke of a web hosting company.

It took their  "first level Network Administrators"  6 hours to realize the "Trace route output" they were looking for was (first something they could do themselves) but second - attached to emails I sent to them (twice).   All this explaining, waiting, and troubleshooting only to be told that the "problem" was more complex than they anticipated, and that it was necessary to forward the matter to their "More experienced technical staff"

The that I take regarding the email relay problem is that they NEVER revealed anything that would indicate there were any sort of email configuration/restriction until AFTER the service was purchased.   People are being mislead into believing their "dedicated server" is for their exclusive use, and without restriction.  It's logical to assume that "A dedicated host is available for whatever configuration you desire.

# November 14, 2007 2:27 AM

Tom W said:

I got a dedicated that was never setup properly.  Customer service and tech support stated that is was my problem and something my team had done.  Funny thing is, we didn't do anything.  From day 1, they have been trying to force us to use the managed service.  Once the server is setup properly, you really shouldn't need their services, unless the hardware is faulty or the software isn't properly configured.  We rolled the dice on their cheap service and lost.  All said and done, we ended up spending more money and time on their cheap servers then if we had gotten a manager server from good provider at almost twice the cost.

Nice way to do Business Godaddy.com!

# December 19, 2007 5:37 PM

Register.am said:

I agree this sucks....and so does godaddy.  Smart hosts are horrible, I make no changes to my config today I just realized no mail had been sending out for about 1 week.  My exim configuration "magically" changed for about the 4th time again...this is getting crazy....the setting isn't even in cpanel to fix it that I can find.  Anything thinking about using godaddy for dedicated server THINK AGAIN!.  Their support is horrible...it says 12 hours...don't expect help until about 2-3 days.  Anyone know a step by step on how to fix my smart host configuration in my exim.conf?

# December 23, 2007 9:56 PM

Scott said:

I gave up with godaddy and similar run-of-the-mill providers and went for a dedicated server from Hosted DB (www.hosteddb.com).  It is relatively inexpensive (200$/mo) , but there are 'no' port blockings and they installed and fixed anything I had wanted for no extra charges.  The only problem has been that I have had to learn a bit more of using SUN Solaris instead of using cpanel.  

# January 9, 2008 5:16 PM

raghib said:

I am try many times  with language in C# send mail through any mail account ,rum but give this error----mailClient.Send(MyMailMessage).

# March 27, 2008 10:10 AM

raghib said:

i  m trying the run the mail program in C# language

but  give the error is what is smtp server

# March 27, 2008 10:13 AM

mail on godaddy dedicated server said:

Pingback from  mail on godaddy dedicated server

# May 10, 2008 9:51 AM

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About John Papa

John (C# MVP and MCSD.NET) has been working with Microsoft distributed architectures for over 10 years. He has enterprise experience architecting and developing with .NET technologies including ASP.NET as well as WebForms using both C# and VB.NET. He is a baseball fanatic who spends most of his summer nights rooting for the Yankees with his family and his faithful dog, Kadi. John has authored or co-authored several books on ADO, ADO.NET, XML, and SQL Server, is the author of the Data Points column in MSDN Magazine, has presented MSDN WebCasts and can often be found speaking at industry conferences such as VSLive and DevConnections. Check out Devlicio.us!