Ben English and Steve Vamos seem to be out of touch. They really are not listening to their customers. If they were, Firefox wouldn't have taken the percentage of the browser market that they have --in such a short amount of time. I hope their attitude does not reflect the attitude of Microsoft as a whole. If this is the general attitude of the company, Firefox will come to dominance rather quickly.
“Microsoft's English reiterated that features such as tabbed browsing are not important to IE users.”
“Vamos, who admitted he has never used Firefox, said there is a lot of hype surrounding the open-source movement and if Microsoft's customers wanted new features, they would have told the company about it.”
Read on here.
--Mark