Comments on: Help me understand my network http://codebetter.com/howarddierking/2013/02/04/help-me-understand-my-network/ CodeBetter.Com - Stuff you need to Code Better! Wed, 01 May 2013 13:36:00 +0000 hourly 1 http://wordpress.org/?v=3.5.1 By: Matthew Krieger http://codebetter.com/howarddierking/2013/02/04/help-me-understand-my-network/#comment-487 Matthew Krieger Wed, 13 Feb 2013 23:17:00 +0000 http://codebetter.com/howarddierking/?p=254#comment-487 @Doug – I’ve been using OOMA for several years and I love it. It is one of those seems-too-good-to-be-true things but it does what it says for almost no monthly cost (there still is a several $ cost due to FCC-related taxes). So pay 1 time for the box and a few bucks each month. OOMA has been very reliable.

]]> By: howarddierking http://codebetter.com/howarddierking/2013/02/04/help-me-understand-my-network/#comment-480 howarddierking Thu, 07 Feb 2013 22:06:00 +0000 http://codebetter.com/howarddierking/?p=254#comment-480 UPDATE: got the NetGear router hooked up and a stand-alone cable modem – everything is now working again. The cable company is even looking into refunding me for my bricked all-in-one. Thanks all for your help!

]]> By: howarddierking http://codebetter.com/howarddierking/2013/02/04/help-me-understand-my-network/#comment-478 howarddierking Wed, 06 Feb 2013 18:40:00 +0000 http://codebetter.com/howarddierking/?p=254#comment-478 Agreed. The problem is that the cable company seems to have also disabled my ability to turn on the router and DHCP server. My new stand-alone router should arrive today, so will be able to test that hypothesis.

]]> By: Andrew Steenbuck http://codebetter.com/howarddierking/2013/02/04/help-me-understand-my-network/#comment-477 Andrew Steenbuck Wed, 06 Feb 2013 17:05:00 +0000 http://codebetter.com/howarddierking/?p=254#comment-477 It sounds to me like your router isn’t acting as a DHCP server. That would explain why your one computer gets an IP address relative to the Gateway. The other computers cannot access the internet because they have no IP addresses. The cable co will only assign one IP address to your connection, which should typically be assigned to the WAN side of the router, and then your router will assign IP addresses internally. Not familiar with that particular model, but routers will often have a ‘DHCP Mode’ setting that will allow options such as ‘On, ‘Passthrough’, etc. It sound like yours might be set to pass through, in which case setting it to On or similar may help your situation.

]]> By: D. Lambert http://codebetter.com/howarddierking/2013/02/04/help-me-understand-my-network/#comment-476 D. Lambert Tue, 05 Feb 2013 17:41:00 +0000 http://codebetter.com/howarddierking/?p=254#comment-476 Do you have NAPT enabled or disabled? I googled “bridge mode” and that model #, and there are all sorts of links about how to put it *into* bridge mode for people wanting to use their own routers, etc., and some of those links do imply that their cable providers are able to mess up the modem by pushing configuration files to it. If you haven’t tried calling Wave back again, that might be worth a shot, too — you might get lucky and find someone a little more helpful. It sure sounds like Wave is contributing to your problems here.

]]> By: howarddierking http://codebetter.com/howarddierking/2013/02/04/help-me-understand-my-network/#comment-475 howarddierking Tue, 05 Feb 2013 17:09:00 +0000 http://codebetter.com/howarddierking/?p=254#comment-475 yea – I was originally expecting to see the DHCP menu to just confirm whether or not it was setup correctly. Imagine my surprise when the entire set of sub menus under ‘basic’ had disappeared…

]]> By: howarddierking http://codebetter.com/howarddierking/2013/02/04/help-me-understand-my-network/#comment-474 howarddierking Tue, 05 Feb 2013 17:07:00 +0000 http://codebetter.com/howarddierking/?p=254#comment-474 Yup – the cabling is correct – in fact everything was working great for a couple of months before. So there was no change made on my end. My suspicion is that my ISP pushed an update to my Motorola and basically turned it into a really expensive bridge. I have done a factory reset – it works fine as a router when unplugged from the coax – goes back to the bridge behavior when the coax is plugged in.

]]> By: Mantas Audickas http://codebetter.com/howarddierking/2013/02/04/help-me-understand-my-network/#comment-473 Mantas Audickas Tue, 05 Feb 2013 13:29:00 +0000 http://codebetter.com/howarddierking/?p=254#comment-473 It looks like your router bridging connections. Are your cabling correct? The cable which comes from ISP should be plugged in the socket marked as “Internet”.
If this one is correct, maybe makes sense to make hardware reset and reconfigure from scratch.

]]> By: D. Lambert http://codebetter.com/howarddierking/2013/02/04/help-me-understand-my-network/#comment-472 D. Lambert Tue, 05 Feb 2013 04:34:00 +0000 http://codebetter.com/howarddierking/?p=254#comment-472 I just looked up the manual — I assume this is what you’re dealing with? https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&ved=0CDIQFjAA&url=http%3A%2F%2Fwww.motorola.com%2Fon%2Fdemandware.static%2FSites-Site%2FSites-Motorola_US-Library%2Fdefault%2Fv1335985434876%2FPromotion%2Fcross-sell%2Fcable-modem%2FSURFboard_SBG6580_UserGuide.pdf%3Fversion%3D1%2C336%2C493%2C317%2C000&ei=BYoQUffBHpHK0AHPtYDgBw&usg=AFQjCNH7U6EWvIocCjFyCFgIO9TE6gQmeA&bvm=bv.41867550,d.dmQ

If so, you’re right — that’s pretty dismal. It does look like there’s at least a spot to turn DHCP on or off, and to set the starting address. That would be a good place to start.

]]> By: Doug Wilson http://codebetter.com/howarddierking/2013/02/04/help-me-understand-my-network/#comment-471 Doug Wilson Tue, 05 Feb 2013 04:10:00 +0000 http://codebetter.com/howarddierking/?p=254#comment-471 Once you get all this stuff sorted out I’d love to hear your thoughts on OOMA.

]]>